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PATCH
Update Ticket Settings

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Body

application/json

Update ticket settings.

sla_enabled
boolean | null
sla_minutes
integer | null

SLA time in minutes (1-1440)

Required range: 1 <= x <= 1440
sla_check_interval_seconds
integer | null

Check interval (30-600 seconds)

Required range: 30 <= x <= 600
sla_reminder_cooldown_minutes
integer | null

Reminder cooldown (1-120 minutes)

Required range: 1 <= x <= 120
support_system_mode
string | null

Support mode: tickets, contact, both

cabinet_user_notifications_enabled
boolean | null

Enable user notifications in cabinet

cabinet_admin_notifications_enabled
boolean | null

Enable admin notifications in cabinet

Response

Successful Response

Ticket system settings.

sla_enabled
boolean
required
sla_minutes
integer
required
sla_check_interval_seconds
integer
required
sla_reminder_cooldown_minutes
integer
required
support_system_mode
string
required
cabinet_user_notifications_enabled
boolean
default:true
cabinet_admin_notifications_enabled
boolean
default:true